It is Topaz’s aim to create a partnership with its clients that reflects and enhances their image in the marketplace. On the hotel side of our business, the Topaz maxim is “Genuine Hospitality”. Our goal is to help create a lasting relationship between the client and their guests. We do this through listening to the expressed needs and preferences of our clients and offering a cost-effective solution tailored to those needs and preferences. In the Topaz call center, we communicate with our hotel clients’ guests with Genuine Hospitality, recognizing each caller as an individual. In the technical department, our Topaz staff creates Internet reservation systems that are custom-designed for ease of use and intelligent integration into our clients’ websites.