Here are just some of the great feedback we get from our clients:

  • “We chose Topaz because the company holds a high priority on quality customer service and relationships. In addition, Topaz’ successful efforts in call conversion consistently brings more revenue to our bottom line.” Learn more–BASHAR WALI, PRESIDENT OF PROVENANCE HOTELS, PROVENANCE HOTELS

  • “We have been working closely with Topaz Services, specifically as an extension of our in-house reservations team. In a time of “belt tightening” and “thinking outside of the box” to reduce expenses, and keep up the quality of service for which the Huntington Hotel is known, we decided on Topaz as our answer. The people who make up the Topaz team are conscientious of our parameters and very good communicators with the needs of the business, as the travel industry continues to change.” Learn more–GAIL R. ISONO, GENERAL MANAGER, HUNTINGTON HOTEL & NOB HILL SPA

  • “Topaz Services has proven to be an invaluable partner with a significant contribution to the success of our property. Their ability to adapt to the unique needs of our property is unparalleled. The longevity of their core management team and voice agents is what keeps us coming back.”–GARY GLODOWSKI, CRME, DIRECTOR OF REVENUE, THE LINE HOTEL

  • “We have had a strong working relationship with Topaz since we opened our original hotel in San Francisco, the Orchard Hotel in 2000. It was a clear choice to utilize ResOnCall for The Orchard Garden Hotel, when we looked at the call conversion rate and positive relationship we experienced with the Topaz staff throughout the years. Customer service and satisfaction is very important to us—we want to ensure that our guests’ calls are answered promptly and with the highest levels of customer care. The staff at Topaz helps us accomplish that.” Learn more–STEFAN MUHLE, GENERAL MANAGER, ORCHARD GARDEN HOTEL AND THE ORCHARD HOTEL