Here is what some of our partners have said about working with us…

  • “We chose Topaz because the company holds a high priority on quality customer service and relationships. In addition, Topaz’ successful efforts in call conversion consistently brings more revenue to our bottom line.”–BASHAR WALI, PRESIDENT OF PROVENANCE HOTELS, PROVENANCE HOTELS

  • “I have worked with the team at Topaz for many years at various hotels, they are the best at what they do and whenever someone asks for a CRO recommendation I always happily recommend Topaz.”–TOMO KAKEGAWA, SR. DIRECTOR OF REVENUE AND DIGITAL MARKETING, ACCESS HOTELS AND RESORTS

  • “We have been working closely with Topaz Services, specifically as an extension of our in-house reservations team. In a time of “belt-tightening” and “thinking outside of the box” to reduce expenses, and keep up the quality of service for which Hotel Abri is known for, we decided on Topaz as our answer. The people who make up the Topaz team are conscientious of our parameters and very good communicators with the needs of the business, as the travel industry continues to change.”–GAIL R. ISONO, GENERAL MANAGER, MetWest Terra Hospitality/Hotel Abri

  • “We have had a strong working relationship with Topaz since we opened our original hotel in San Francisco, the Orchard Hotel in 2000. It was a clear choice to utilize ResOnCall for The Orchard Garden Hotel, when we looked at the call conversion rate and positive relationship we experienced with the Topaz staff throughout the years. Customer service and satisfaction is very important to us—we want to ensure that our guests’ calls are answered promptly and with the highest levels of customer care. The staff at Topaz helps us accomplish that.”–STEFAN MUHLE, GENERAL MANAGER, ORCHARD GARDEN HOTEL AND THE ORCHARD HOTEL

  • “Topaz Services has proven to be an invaluable partner with a significant contribution to the success of our property. Their ability to adapt to the unique needs of our property is unparalleled. The longevity of their core management team and voice agents is what keeps us coming back.”–GARY GLODOWSKI, CRME, DIRECTOR OF REVENUE, SYDELL GROUP

Let us show you why Topaz is considered the top choice to partner with.

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